Privacy policy

At Novara Kitchen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information
  • Order history
  • Communications with customer support

We may also automatically collect certain information about your device and website usage, including IP address, browser type, operating system, pages visited, and browsing behavior.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and shipping information
  • Improve our products, services, and website
  • Prevent fraud and maintain website security
  • Comply with legal obligations
  • Send promotional communications when permitted by law

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist with:

  • Payment processing
  • Shipping and delivery
  • Website hosting and maintenance
  • Analytics and marketing services
  • Customer support operations

These providers are authorized to use your information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and enhance website functionality.

You may choose to disable cookies through your browser settings, though some website features may not function properly.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Novara Kitchen

35 Drivers Mart Way,

Pelham, Alabama 35124,

United States

Email: contact@novarakitchen.shop

Phone: +1 (517) 292-0724

Business Hours:

Monday – Saturday, 9:00 AM – 6:00 PM (GMT)